

ordering
Next to every Aurelie & Rose product you will see a ‘Buy now’ button. Simply click on this to add the product to your online shopping basket, which will automatically display to show you what you have selected.
You can then click on the relevant button to ‘Continue Shopping’ if you wish to add more items, ‘Update Basket’ (for example if you have increased the quantity of an item and wish to see the total cost), ‘Checkout’ (so that you can pay for and complete your order) or ‘Empty Basket’ (we hope you won’t use this one too often!).
You can view your basket at any time by clicking on the ‘Your Basket’ box at the top right hand side of the home page or on the link that appears at the top of every page.
Once you proceed to ‘Checkout’ you will be led through a simple process to give us your billing and delivery addresses and then to pay by debit or credit card (or with our gift vouchers) via a secure payment gateway.
When payment is confirmed you will be sent an email containing the details of your order and a reference number, which you will need should you need to contact us with any queries.
ordering by telephone
For the convenience of those customers who prefer not to order online we also offer a telephone ordering service on 0845 419 1212 from 9.30-5.30, Monday to Friday. Please have details of your order and of your debit or credit card ready when you ring.
queries
If you have any questions about how to use the site or about the ordering process please contact us at info@aurelieandrose.co.uk.